Transforming Payments on eBay

eBay is transforming the end-to-end payments experience on our marketplace platform. This is your opportunity to become part of the in-house team innovating on behalf of our customers to build a more modern managed marketplace—giving our buyers more choice and flexibility in payment options and simplifying the experience for our sellers. Join us now—we are ready for you!

Careers in Payments

How buyers pay (and how sellers get paid) on eBay touches every part of our business—including engineering, product management, risk & trust management, business and support functions. Become a part of eBay history and find your perfect fit on our team.

Engineering

Whether you're an architect with a passion for designing systems and long-term software roadmaps, a lover of code that wants to fuel the commerce revolution, or someone who thrives off of crossing all the t's and dotting the i's, we have roles for you! Build the payments platform of the future, solve complex technical problems, or be the champion for delivering quality products to our customers.

Product Management

We can’t deliver Payments without a map. You will help define the strategy and vision for our technical solutions—building multi-generational product plans and roadmaps for an evolving and complex global product portfolio. Work with product and development teams to identify new ways to deliver exceptional payments experiences for consumers and merchants.

Risk & Trust Management

Risk & Trust Management is at the core of Payments done well. You will focus on ensuring the integrity of our marketplace for buyers and sellers who transact with us every single day. Come help us determine how we earn our customers' trust and how we best protect them across our marketplace.

Business & Support Functions

Whether you are a legal expert, a finance guru, or an operational wizard - with eBay Payments, you will create the future of global e-commerce and make an important, positive impact on millions of eBay sellers and shoppers around the world. If you're searching for a special place to take your Payments career to the next level, let's talk.

Meet Some of Our Team Members

Working in payments is fast-paced with lots of challenging timelines and unique problems. It requires collaboration and diligence to arrive at the right solutions – with an emphasis on execution.
— Keala Gaines, Head of Global Payment Services

Keala Gaines

Head of Global Payment Services

San Jose, CA

Keala brings over 20 years of experience to eBay and leads the charge to activate and deliver eBay’s management of payments to buyers and sellers around the world. She is passionate about delivering a better end-to-end process for eBay’s customers and is motivated by the challenge presented by building for and delivering products to a large global customer-base.

Working in payments is fast-paced with lots of challenging timelines and unique problems. It requires collaboration and diligence to arrive at the right solutions – with an emphasis on execution.
— Keala Gaines, Head of Global Payment Services

Keala can't wait to kick off the next phase of eBay's payments journey and start unlocking new and improved experiences for more of our buyers and sellers.

In addition to her steadfast focus and tireless work ethic in the office, Keala loves to surf in her free time, enjoys traveling to tropical climates, cooking, or just kicking back to watch her favorite show, Empire, with her family.

Favorite purchase or sale on eBay: Cotton bedding

The Payments Team has highly motivated individuals who are inspired to take on any challenge and turn it into results. Teamwork at its best is what I see!
— Phani Kuchibotla, Principle Product Manager

Phani Kuchibotla

Principal Product Manager

San Jose, CA

Phani has been an eBay staple for 17 years, providing critical product architecture across the eBay platform. Among other things, she is currently focused on solving cross-order trade for eBay, ensuring our buyers and sellers have the ability to transact on a global scale when shopping on our site.

The Payments Team has highly motivated individuals who are inspired to take on any challenge and turn it into results. Teamwork at its best is what I see!
— Phani Kuchibotla, Principle Product Manager

In her career, Phani has worked on a variety of projects, but calls managed payments her most exciting and most challenging, giving her huge opportunities for personal growth and development. Outside of work, Phani loves spending time with her family and friends while tapping into her creative side through art, music and dance.

Favorite purchase on eBay: A soup tureen that was no longer sold in stores to give as a gift to her cousin

eBay embodies a culture that emphasizes growth and development, while also supplying the tools needed to do so.
— Joseph Oliver, Business Operations Specialist

Joseph Oliver

Business Operations Specialist

Austin, TX

Joseph has been with eBay for just a few months and jumped right in to lead our internal engagement efforts across all of eBay Payments’ global offices. He is at the center of the Payments Team, making sure all of our employees have the tools, information, and fun necessary to be effective and execute as one Payments organization.

eBay embodies a culture that emphasizes growth and development, while also supplying the tools needed to do so.
— Joseph Oliver, Business Operations Specialist

Joe is most excited about all of the upcoming milestones for the Payments Team and is looking forward to all the engagement initiatives and celebrations that are coming up for the team. Outside of the office, Joe loves to get outside and explore; either hiking or traveling to new locations.  He’s also a huge UT Austin fan (Hook ‘em Horns!).

Favorite purchase or sale on eBay: Tennis Shoes

How We Get Things Done

We are building a truly global managed payments solution for eBay’s 174 million buyers across 190 markets. We have to operate and function like a startup, but at the scale of a large company. We believe in working together with urgency and persistence and are strong proponents of collaborative problem solving. It takes a village to deliver a solution of this size, and we want you to be a part of it.

Payments Fast Facts

$4.7B
GMV processed to date
42K
Sellers enrolled to date

*Data as of June 30, 2020.

Learn more about our journey to streamline the payments experience on eBay.

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